Privacy Policy

This Privacy Policy describes how Speak Professional collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy explains what information we gather, how we use it, and the rights you have regarding your data.

Information We Collect

We collect information in several ways to provide and improve our services. When you register on our platform, we collect personal details such as your name, email address, and professional background. We also gather usage data automatically when you browse our website, including information about which pages you visit, how long you spend on them, and the links you click.

Additionally, we collect technical information such as your IP address, browser type, and device information. We use cookies and similar tracking technologies to enhance your browsing experience and understand how users interact with our content. This helps us optimize our services and deliver more relevant business English training materials tailored to your professional needs.

How We Use Your Information

We use the information we collect to deliver and improve our business English communication services. Your data helps us personalize your learning experience, recommend relevant courses, and track your progress through our workplace English training programs. We analyze usage patterns to enhance our content quality and ensure our platform meets the needs of professionals in Canada and beyond.

We may use your email address to send you updates about new courses, features, and important service announcements. We never sell your personal information to third parties. We only share information with trusted service providers who assist us in operating our website and delivering our services, and they are bound by confidentiality agreements to protect your data.

Your Rights and Choices

You have the right to access, correct, or delete your personal information at any time. You can update your profile details directly through your account settings. If you wish to request access to all your data, have it deleted, or receive a copy of your information, contact us using the details provided below.

You have the right to opt out of promotional emails by clicking the unsubscribe link in any message we send. You can also manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your ability to access some features of our platform. We respect your privacy choices and will honor your preferences regarding data collection and communication.

Cookies and Tracking Technologies

We use cookies to improve your browsing experience and understand how you use our platform. Cookies are small files stored on your device that help us remember your preferences, keep you logged in, and track which content you find most useful. We use both session-based cookies, which expire when you close your browser, and persistent cookies that remain on your device for longer periods.

We also use analytics cookies to gather information about how users interact with our website. This data helps us identify which courses and features are most valuable to professionals learning business English and workplace communication skills. You can control cookie settings through your browser preferences. For more detailed information about our cookie usage, please visit our Cookie Policy.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use encryption protocols, secure servers, and regular security audits to safeguard your data. All sensitive information is encrypted during transmission using SSL technology.

While we strive to protect your information using appropriate security measures, no online transmission is completely secure. We encourage you to use strong passwords and never share your login credentials with others. If you have concerns about the security of your account, please contact us immediately so we can assist you.

Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Once you delete your account, we remove your personal data from our active systems within a reasonable timeframe, typically within 30 days. However, we may retain certain information for legal compliance, dispute resolution, or to maintain service integrity.

Backup copies of your data may take longer to delete due to technical limitations, but these backups will be deleted within 90 days. If you have specific questions about data retention for your account, please contact us directly.

Third-Party Links and Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services before providing them with your personal information. This privacy policy applies only to information collected through our platform and services.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website and updating the “Last updated” date at the top of this page. Your continued use of our services following any changes constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this policy regularly to stay informed about how we protect your information. If you have concerns about any updates, please contact us to discuss your questions or concerns.